FAQ
Q: Why do we not offer discounts and offers?
A: We believe in delivering the best in the industry. While our products are priced lower initially, as we are a newly launched brand, our goal is to give you the opportunity to experience the quality and feel of export-standard products typically associated with big established brands.
Welcome to the Star Boi FAQ page! Here, we’ve compiled answers to some of the most common questions about our brand, products, and services. If you have further queries, feel free to contact us directly.
About Star Boi
Q: What is Star Boi?
A: Star Boi is a premium fashion brand dedicated to celebrating individuality and confidence. Our philosophy revolves around empowering you to discover and embrace the star inside you.
Q: What kind of products does Star Boi offer?
A: Star Boi offers a curated collection of high-quality apparel and accessories designed for individuals who value style, creativity, and self-expression.
Q: Who is Star Boi for?
A: Star Boi is for anyone who wants to shine in their own way. Our designs are versatile, catering to those who love bold statements as well as those who prefer understated elegance.
Products & Quality
Q: Where are Star Boi products made?
A: Our products are crafted with care, combining global design influences with skilled craftsmanship. We prioritize ethical practices and premium materials in every piece.
Q: How do I care for my Star Boi items?
A: We request you always hang the jackets and long coats for less wrinkles also only go for dry clean.
Q: How long will my order take to arrive?
A: Orders typically dispatch the order next day and it take 2-5 business days for domestic shipping and 10-15 business days for international shipping. You’ll receive tracking details once your order is dispatched.
Returns & Exchanges
Q: What is your return policy?
A: We accept Exchange within 14 days of delivery for unworn, unwashed items in their original condition. Please visit our Returns & Exchanges page for more details.
Q: Can I exchange an item?
A: Yes, exchanges are allowed for a different size or product, subject to availability. Contact our customer support to initiate an exchange.
Customer Support
Q: How can I reach Star Boi customer support?
A: You can contact us via email at support@starboi.com or through our Contact Us form on the website. We’re here to help!
Collaborations & More
Q: Does Star Boi collaborate with influencers or creators?
A: Yes! We love partnering with individuals who share our vision. If you’re interested, reach out to us at contact@starboi.com.
Q: Where can I follow Star Boi on social media?
A: Follow us on Instagram and Facebook, to stay updated on new launches, exclusive offers, and behind-the-scenes content.
If you have any other questions, feel free to get in touch with us. Thank you for being a part of the Star Boi journey!